Market Insights
Stay up to date by browsing the latest insights from our industry leaders. Read our latest blogs and whitepapers, watch videos and promotional materials about the latest technology, and listen to our podcasts to stay on top of the latest happenings here at Hyosung Innovue.
Latest From the Blog
Stay up to date in the by reading the latest trends and insights from the industry leaders, Hyosung.
PCI TR-31 and TR-34 Guidance for FI ATMs
Hyosung ATMs have been updated to support a more secure method of storing and securing encryption keys. The new standard TR-31 (“key blocks”) will be mandated by PCI (Payment Card Industry) for the transfer of keys to ATMs starting January 1, 2025. To transfer the master key from the host processor to the ATM in […]
Service Parts Bulletin
Replacement BMD and BMU Control Boards This bulletin is to inform our customers about a part number change for the replacement TCR control board and core board for the BMD and BMU. When replacing the main control board on the BMD or BMU of the TCR, you must also change the core board. In the […]
ATM Security Bulletin | November 2023
Key takeaways: Hyosung Innovue is aware that ATM skimming attacks are on the rise in 2023. While non-bank owned ATMs skimming attacks are relatively flat year-over-year, according to FICO, there has been a year-over-year increase in Card skimming of 109% at bank-owned ATMs in the first half of 2023. Furthermore, there is a shift in […]
Featured Videos
Podcasts
Watch all of our podcasts to hear about the latest banking and retail from our industry experts.
-
Unpacking And Dissecting The Shift In How People Pay – Hyosung Innovue Podcast
In this podcast you will learn how Hyosung Innovue unpacks, dissects, and then connects the dots on the way people pay and interact with the ritual of paying for a service. Understand how the technologies and the services of financial institutions should adapt and continue to influence.
-
Banking Experiences Episode 1
The way automatic teller machines (ATMs) are used has changed for the better, allowing automated processes to make the experience easier for everyone. As a new year dawns, new developments emerge as new technologies help to make these automated processes even easier.
Whitepapers
Stay up to date in the by reading the latest trends and insights from the industry leaders, Hyosung.
HSFCU Wins Future Branches Award with Hyosung Tech
HSFCU Strategy and Fortitude Wins Future Branches Awards with Hyosung Tech In 2019 Hawaii State Federal Credit Union (HSFCU) partnered with NextBranch and Hyosung to implement new products and services. With their successful efforts, HSFCU received the 2021 Future Branches Innovators Awards for Most Effective Branch Technology Implementation. Choose Branch Technology from the company that has won […]
Using Self-Service Tools to Thrive in an Uncertain Market
Customer behavior is constantly evolving. There are many factors that drive behavior change – technology advances, changing needs, societal influences – but they all drive updated expectations and new demands that consumers place on the businesses that serve them. Leading businesses, regardless of industry, are in tune with their customers’ demands, constantly updating and adding […]
Cash Recycling is for Everyone
Cash recycling is not a new topic. Financial institutions across Europe and Asia have used cash recycling ATMs to offset the high costs of cash-in-transit companies for more than 25 years. Written by Greg Donahue In the United States, institutions have mulled for years whether implementing recycling technology at the ATM would provide a return […]
Insights/Commentary
Stay up to date in the by reading the latest trends and insights from the industry leaders, Hyosung.
Service Parts Bulletin
Replacement BMD and BMU Control Boards This bulletin is to inform our customers about a part number change for the replacement TCR control board and core board for the BMD and BMU. When replacing the main control board on the BMD or BMU of the TCR, you must also change the core board. In the […]
Unpacking And Dissecting The Shift In How People Pay – Hyosung Innovue Podcast
In this podcast you will learn how Hyosung Innovue unpacks, dissects, and then connects the dots on the way people pay and interact with the ritual of paying for a service. Understand how the technologies and the services of financial institutions should adapt and continue to influence.
Secure Cash Transfer
Bill Budde is the Vice President of Banking Strategy and Solutions for Hyosung Innovue. In this role, he develops and manages Hyosung’s hardware portfolio and helps banks and credit unions make decisions about branch transformation technology and unlock the value of those investments. Prior to joining Hyosung, Bill worked at JPMorgan Chase in both the […]
Paper or Plastic…In-store or Online?
Back in the day… There was a time when the most common question asked by grocers was related to the bagging preference upon exit…“Do you want Paper or Plastic”? Ah, the good ‘ol days. Certainly environmental concerns aren’t to be marginalized but today’s grocer is grappling with a much more complex question it seems. Today’s grocer is […]
Market News
Stay up to date in the by reading the latest trends and insights from the industry leaders, Hyosung.
Secure Cash Transfer
Bill Budde is the Vice President of Banking Strategy and Solutions for Hyosung Innovue. In this role, he develops and manages Hyosung’s hardware portfolio and helps banks and credit unions make decisions about branch transformation technology and unlock the value of those investments. Prior to joining Hyosung, Bill worked at JPMorgan Chase in both the […]
Paper or Plastic…In-store or Online?
Back in the day… There was a time when the most common question asked by grocers was related to the bagging preference upon exit…“Do you want Paper or Plastic”? Ah, the good ‘ol days. Certainly environmental concerns aren’t to be marginalized but today’s grocer is grappling with a much more complex question it seems. Today’s grocer is […]
Why cash recycling can pay off for banks
Cash recycling is a relatively recent development for ATMs, which raises the question of whether it is actually a good investment that can save time and money while increasing teller productivity. Image via Adobe Stock June 6, 2023 | by Bradley Cooper — Editor, ATM Marketplace Cash can be a tricky payment method to manage. There’s the matter of […]
Taking a closer look at video banking
Video banking is a now a multi-billion dollar industry. Where’s it headed? ATM Marketplace takes a closer look. April 7, 2023 | by Bradley Cooper — Editor, ATM Marketplace It is no surprise that customers now expect service on their own terms and at their own convenience. This includes not only simple banking services such as checking account balances […]
Infographics
Stay up to date in the by reading the latest trends and insights from the industry leaders, Hyosung.
Cash Is Vital In A Digital World
Bill Budde is the Vice President of Product Marketing for Hyosung. In this role, he helps banks and credit unions make decisions about branch transformation technology and unlock the value of those investments. Prior to joining Hyosung, Bill worked at JPMorgan Chase in both the Retail Banking and Merchant Processing business units, developing and implementing […]
Events
Stay up to date in the by reading the latest trends and insights from the industry leaders, Hyosung.
Platinum Sponsor, Hyosung America, to Share Significant News at NAC2020-VIRTUAL Conference
Media Contacts: Bruce Renard Executive Director The National ATM Council, Inc. (904) 683-6533 [email protected] Sharon Shaw Senior Director of Marketing Hyosung (469) 676-1199 [email protected] Platinum Sponsor, Hyosung America, to Share Significant News at NAC2020-VIRTUAL Conference Jacksonville, Florida, September 24, 2020 – The National ATM Council, Inc. (NAC) has proudly announced that leading global ATM manufacturer, Hyosung, […]
Hyosung Company Milestones
Since launching its new dedicated service division in July of 2012, Hyosung has been growing at a rapid pace. We continue to expand as the company aims to deliver unrivaled products along with the best service in the industry. Take a look at some of our company milestones over the last several years.
Core Integration: How to Exceed Consumer Expectations
The ATM and self-service channel is ripe for disruption. Consumers today demand more self-service than ever, and companies across the globe are creating solutions that enable their customers to do more with self-service. What can you do to keep up with this demand?
Hyosung and Win10: An Opportunity for Change
The ATM and financial self-service industries are buzzing with discussions about the looming Windows 10 migration. Microsoft has requested that customers transition to Windows 10, and the penalty for noncompliance is no more security updates and no more patches. In short, Microsoft will eventually stop supporting Windows 7. How will it affect you? Continue improving your software […]
Bulletins
Stay up to date in the by reading the latest trends and insights from the industry leaders, Hyosung.
ATM Security Bulletin | June 2024
Michael Graham is the Vice President of Retail Solutions & Strategy for Hyosung. In this role, he helps retail customers make decisions about transformation products and unlock the value of those investments. Prior to joining Hyosung, Michael worked at Wells Fargo Bank in both the Retail Banking and Technology business units, developing and implementing many […]
PCI TR-31 and TR-34 Guidance for FI ATMs
Hyosung ATMs have been updated to support a more secure method of storing and securing encryption keys. The new standard TR-31 (“key blocks”) will be mandated by PCI (Payment Card Industry) for the transfer of keys to ATMs starting January 1, 2025. To transfer the master key from the host processor to the ATM in […]
Service Parts Bulletin
Replacement BMD and BMU Control Boards This bulletin is to inform our customers about a part number change for the replacement TCR control board and core board for the BMD and BMU. When replacing the main control board on the BMD or BMU of the TCR, you must also change the core board. In the […]
ATM Security Bulletin | November 2023
Key takeaways: Hyosung Innovue is aware that ATM skimming attacks are on the rise in 2023. While non-bank owned ATMs skimming attacks are relatively flat year-over-year, according to FICO, there has been a year-over-year increase in Card skimming of 109% at bank-owned ATMs in the first half of 2023. Furthermore, there is a shift in […]
PR
Stay up to date in the by reading the latest trends and insights from the industry leaders, Hyosung.
Hyosung TNS Appoints Bryan Choi as CEO
IRVING, Texas—Hyosung TNS Inc., the parent company of Hyosung Americas and a global industry leader in financial technology innovation, proudly announces the appointment of Bryan Choi as CEO, effective July 19th. Bryan Choi, 61, brings a wealth of global experience and a strong technology background to Hyosung TNS. A graduate of Seoul National University with […]
Hyosung’s TangoCafe Earns Honorable Mention at the Viddy Awards
May 2024 – We are thrilled to announce that our video of the TangoCafe in action, featured at the recent NAMA show, has received an Honorable Mention at the esteemed Viddy Awards, presented by the Association of Marketing and Communication Professionals (AMCP). The Viddy Awards have been a cornerstone in recognizing excellence in video production […]
Hyosung Opens New North Texas Distribution Center
IRVING, TX, May 31, 2024 – Hyosung Americas, a leader in ATM hardware, software, and services since 1998, has announced the opening of a new 125,104-square-foot Distribution Center near DFW Airport at 4100 Passport Ave. This state-of-the-art facility is 66% larger than the company’s previous locations, marking a significant expansion of Hyosung’s operations in North […]
Hyosung Americas Announces Kunoh Kim as CEO
IRVING, Texas – May 9, 2024 – Hyosung Americas, a pioneer in global ATM hardware, software, and services for the financial and retail sectors, proudly appoints Kunoh Kim as its new Chief Executive Officer. “Kunoh Kim brings a wealth of experience and fresh perspectives to Hyosung Americas’ banking technology division in North America,” remarked Nancy […]