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Stay Vigilant Against ATM Skimming

Stay Vigilant Against ATM Skimming

Bill Budde is the Vice President of FI Strategy for Hyosung. In this role, he helps banks and credit unions make decisions about branch transformation technology and unlock the value of those investments. Prior to joining Hyosung, Bill worked at JPMorgan Chase in both the Retail Banking and Merchant Processing business units, developing and implementing […]

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PCI TR-31 and TR-34 Guidance for FI ATMs

PCI TR-31 and TR-34 Guidance for FI ATMs

Hyosung ATMs have been updated to support a more secure method of storing and securing encryption keys. The new standard TR-31 (“key blocks”) will be mandated by PCI (Payment Card Industry) for the transfer of keys to ATMs starting January 1, 2025. To transfer the master key from the host processor to the ATM in […]

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Service Parts Bulletin

Service Parts Bulletin

Replacement BMD and BMU Control Boards This bulletin is to inform our customers about a part number change for the replacement TCR control board and core board for the BMD and BMU. When replacing the main control board on the BMD or BMU of the TCR, you must also change the core board. In the […]

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ATM Security Bulletin | November 2023

ATM Security Bulletin | November 2023

Key takeaways: Hyosung Innovue is aware that ATM skimming attacks are on the rise in 2023. While non-bank owned ATMs skimming attacks are relatively flat year-over-year, according to FICO, there has been a year-over-year increase in Card skimming of 109% at bank-owned ATMs in the first half of 2023.  Furthermore, there is a shift in […]

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The Future of Coffee: Robot Baristas and Automation

The Future of Coffee: Robot Baristas and Automation

In a world where technology is rapidly reshaping various industries, the coffee sector is no exception. The aroma of freshly brewed coffee might soon be accompanied by the whirring of gears and the hum of machinery as robot baristas gain more widespread adoption. The rise of automation in the coffee industry is a rising trend […]

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Secure Cash Transfer

Secure Cash Transfer

Bill Budde is the Vice President of Banking Strategy and Solutions for Hyosung Innovue. In this role, he develops and manages Hyosung’s hardware portfolio and helps banks and credit unions make decisions about branch transformation technology and unlock the value of those investments. Prior to joining Hyosung, Bill worked at JPMorgan Chase in both the […]

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Paper or Plastic…In-store or Online?

Paper or Plastic…In-store or Online?

Back in the day… There was a time when the most common question asked by grocers was related to the bagging preference upon exit…“Do you want Paper or Plastic”? Ah, the good ‘ol days.   Certainly environmental concerns aren’t to be marginalized but today’s grocer is grappling with a much more complex question it seems.  Today’s grocer is […]

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MS500 Teller Cash Recycler

MS500 Teller Cash Recycler

The MS500 is a digitally secure, fast and feature-rich cash recycler for financial institutions. The MS500 modular design and high capacity cassettes drive Hyosung’s industry-leading availability and serviceability. With this TCR, branches are also able to free up their tellers to focus more on what matters most: the customer. Watch the video to learn more […]

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Why You Need a Retail ATM Services App

Why You Need a Retail ATM Services App

From corner stores to shopping malls, retail ATMs are convenient for customers and can make substantial profits for both operators and the shops in which they are located. Of course, monitoring and maintaining a fleet of even a modest size can be difficult, especially if it’s spread out across the county, state, or region.  With […]

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Interactive Teller Machines: Pros and Cons

Interactive Teller Machines: Pros and Cons

Interactive teller machines represent the latest in cutting-edge ATM technology. ITMs combine the standard ATM user experience and the traditional live teller experience, all in one compact console.  When it comes to modernizing bank branches, interactive teller machines are a big part of many financial institutions’ strategy. Branch transformation interactive ATMs can save your FI […]

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