Michael Graham is the Vice President of Retail Solutions & Strategy for Hyosung. In this role, he helps retail customers make decisions about transformation products and unlock the value of those investments. Prior to joining Hyosung, Michael worked at Wells Fargo Bank in both the Retail Banking and Technology business units, developing and implementing many […]
Bill Budde is the Vice President of Product Marketing for Hyosung. In this role, he helps banks and credit unions make decisions about branch transformation technology and unlock the value of those investments. Prior to joining Hyosung, Bill worked at JPMorgan Chase in both the Retail Banking and Merchant Processing business units, developing and implementing […]
The expectations of consumers have changed dramatically. The pandemic has forced them to rethink how they carry out everyday activities—from getting cash at retail ATM machines to shopping for groceries. Businesses responded by providing their customers with more convenient options, like curbside pick-up. It’s unlikely that the world will ever go back. With the “new […]
The world’s first generation of ATM machines were rudimentary at best, capable of little more than dispensing cash. Today, customers enjoy the ability to check multiple account balances on intuitive touch screens with advanced safety features. The latest generation of ATM technology now features cardless cash withdrawal options. The contactless ATM is becoming increasingly important […]
From concession stands to gift shops, arcades, and classic carnival-style games, there is a lot of cash that changes hands at an amusement park. Cash recycling for amusement parks is a great way to make your cash handling more efficient. At Hyosung America, we are helping the retail and entertainment industries transform their cash management […]
With a retail cash recycler, your business can streamline productivity by eliminating non-value tasks that waste time, allowing your employees to focus on providing better customer service. ATM machines with cash recycling capabilities use innovative technology to refine banking and retail cash operations. Additionally, operating retail cash recycler machines is as simple and intuitive as […]
There has been a definite shift towards cashless transactions in supermarkets. New technology allows customers to pay with an easy tap of a credit card, debit card, or smartphone. That being said, cash still account for a hefty chunk of sales. For busy stores, it is essential to have a large amount of cash on […]
Debit cards have been an integral part of the ATM experience since the first ATMs were introduced. But like every other aspect of the banking industry, ATMs continue to evolve. Now, with ATM cardless cash withdrawal software, today’s machines can safely and securely dispense cash, whether you have a card on you or not. Read […]
How is a cash recycling ATM different from a standard ATM machine? The short answer is that a cash recycling ATM is capable of dispensing customer-deposited bills, which means the ATM’s funds need to be replenished less often, saving time for your bank employees and maximizing profitability for your branch. The Cassette is Key The […]
Interactive Teller Machines, or ITMs, are an exciting and increasingly popular solution for bank branch transformation. What sets these new machines apart from ATMs of the past is their video assistance capabilities. This lets your bank tellers interact in real time with the customer, should they need help or a personal touch. ITMs are a […]
Part of the beauty of modern ATMs is how elegantly simple they seem from the outside. The simple, user-friendly interface includes a touch screen, a card reader, a slot for deposits, and a slot for withdrawals. Of course, there’s more to these machines than meets the eye of the customer. Behind this sleek facade, you’ll […]
When it comes to modern banking hardware, cash recyclers are some of the most important assets in your branch. By using these machines, as well as cash recycler ATMs, you can cut down on time-consuming trips to the vault and keep your tellers working at peak efficiency. The latest cash recycling machines can sort bills […]