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Secure Cash Transfer

Secure Cash Transfer

Bill Budde is the Vice President of Banking Strategy and Solutions for Hyosung Innovue. In this role, he develops and manages Hyosung’s hardware portfolio and helps banks and credit unions make decisions about branch transformation technology and unlock the value of those investments. Prior to joining Hyosung, Bill worked at JPMorgan Chase in both the […]

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Paper or Plastic…In-store or Online?

Paper or Plastic…In-store or Online?

Back in the day… There was a time when the most common question asked by grocers was related to the bagging preference upon exit…“Do you want Paper or Plastic”? Ah, the good ‘ol days.   Certainly environmental concerns aren’t to be marginalized but today’s grocer is grappling with a much more complex question it seems.  Today’s grocer is […]

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Why cash recycling can pay off for banks

Why cash recycling can pay off for banks

Cash recycling is a relatively recent development for ATMs, which raises the question of whether it is actually a good investment that can save time and money while increasing teller productivity. Image via Adobe Stock June 6, 2023 | by Bradley Cooper — Editor, ATM Marketplace Cash can be a tricky payment method to manage. There’s the matter of […]

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Hyosung Innovue Technical Bulletin

Hyosung Innovue Technical Bulletin

In light of an increase in skimmer attacks, Hyosung encourages you to review the nature attacks, your risk exposure and steps you can take to protect your fleet. The Threat There are 3 types of skimmers, all designed to read Track 2 data from the customer’s card: Risk Exposure Not all card readers have anti-skim […]

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Taking a closer look at video banking

Taking a closer look at video banking

Video banking is a now a multi-billion dollar industry. Where’s it headed? ATM Marketplace takes a closer look. April 7, 2023 | by Bradley Cooper — Editor, ATM Marketplace It is no surprise that customers now expect service on their own terms and at their own convenience. This includes not only simple banking services such as checking account balances […]

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The Road to Self-Checkout

The Road to Self-Checkout

The Road to Self-Checkout by Michael Graham, Senior Vice President New Business Division Navigating a path to self-checkout for your store can appear to be a treacherous one, wrought with dangers including the potential for significant capital outlay, lengthy and complex software integrations and possible service interruptions. Most importantly, what about fears of failed customer […]

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Banking Experiences Episode 1

Banking Experiences Episode 1

The way automatic teller machines (ATMs) are used has changed for the better, allowing automated processes to make the experience easier for everyone. As a new year dawns, new developments emerge as new technologies help to make these automated processes even easier.

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Retail Experiences – Episode 1

Retail Experiences – Episode 1

On this special Hyosung Innovue podcast, Daniel Litwin sits down for an interview with Brad Nolan, Executive Vice President and Chief Marketing Officer at Hyosung Innovue, to discuss the power of brand in creating memorable customer experiences.

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Banking Experiences Hyosung Innovue

Banking Experiences Hyosung Innovue

On this special Hyosung Innovue podcast, Daniel Litwin sits down for an interview with Brad Nolan, Executive Vice President and Chief Marketing Officer at Hyosung Innovue, to discuss the power of brand in creating memorable customer experiences.

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The ATM User Experience

The ATM User Experience

At its broadest, user experience design encompasses all aspects of a product or service, from branding to acquisition to function, and even includes product support.

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