Hyosung has the broadest range, strongest security, and most deeply integrated software solutions in the industry. With Hyosung’s core-integrated, multi-vendor software, our banking customers are transforming their branches by expanding the self-service experience. Similarly, Hyosung delivers a best-in-class set of value-added transactions for our retail customers.
Cloud-based, OmniChannel Platform
Our BlueVerseCloud omni-channel solution is designed to deliver this consistency across channels. One of the typical challenges of adding an omni-channel platform is the cost of replacing legacy infrastructure. As a cloud-based, multi-vendor ATM software platform, BlueVerseCloud allows for greater flexibility and cuts costs when it comes to software development and deployment. Due to its cloud-based open architecture, changes can be rolled out across all channels or a specific channel in an instant.
The Complete Omni-Channel Journey
Today’s customers expect a seamless, consistent experience, but typically the ATM experience falls far short of this expectation. Due to complex and inflexible ATM software platforms, the ATM, although one of the highest customer contact points, is often left out of the omni-channel implementation. This leaves you with the challenge of finding a cost-effective approach to create the best user experience across all banking channels. BlueVerseCloud, with core connectivity and cloud-based implementation, brings the ATM channel into the full omni-channel experience, delivering consistent interfaces, customer experience, and services across all channels.
With BlueVerseCloud, financial institutions are able to offer a similar user interface (UI), user experience (UX), and services on ATMs, mobile, and online banking channels with just one vendor.