Welcome to Hyosung’s employee spotlight! Our February Spotlight is on Christine Jung, Service Billing Specialist. “Christine is a very reliable person; she stays on top of her work, and her attention to detail skill is exceptional. The complexity of Service Billing requires specific and special skill sets, and Christine proves her outstanding quality of work consistently. Christine manages multiple large accounts and occasionally encounters demanding customers and difficult situations, but she handles all the matters with confidence and humility. Christine is a great asset to Hyosung.” Crystal Sweet, Service Financial Manager
Get to know more about Christine below!
Q: How long have you worked at Hyosung?
A: I have worked at Hyosung for 3 years. I started on Feb. 11, 2019.
Q: Can you tell us a little more about your background and how you joined the company in 2019?
A: I started my career in accounting by working at a CPA firm for several years. I had the opportunity to start working at Hyosung after quitting my previous job.
Q: What was your first impression of Hyosung?
A: My first impression of Hyosung was that I saw a variety of ATMs in one place. The systems of the company are well-organized, so that people can work efficiently.
Q: Are there any important skills or attributes that are important for someone that wants to pursue a career as a Project Manager? Is there anything about your job or your team that you think people outside would find surprising or different in the way you/it works?
A: Accuracy and efficiency are essential skills for this job. This can not only reduce errors and complaints from customers, but also maximize profit.
Q: Can you tell us about your role and summarize your day-to-day responsibilities?
A: My role is to review and validate service charges, prepare service invoices, monitor open invoices by maintaining receivable accounts and coordinate with customers, and update customer accounts status in the system.
Q: What inspires you every day?
A: My family and my cat, Joy, give me support and happiness. God’s love and word give me strength too.
Q: In 5 years what do you want to achieve or where do you see you yourself?
A: I see myself continuing to grow as an employee with more job skills and knowledge.
Q: What do you like to do outside of work?
A: I love music. I listen to music, sing, and play the piano.
Q: Do you have favorite memory or standout accomplishment during your time at Hyosung?
A: Teamwork. Our team is always dedicated to doing the best to achieve the company’s goal.