Remote Customer Service
Serve Your Customers Anywhere
BlueVerse – our customizable, interoperable software suite – improves banking experiences by ensuring that financial institutions can seamlessly connect physical and digital experiences to deliver on their end-customers unique needs.
Paired with our Series 8 or Series 9 ATMs, BlueVerse Teller enables an instant video connection between a customer and a teller when assistance is needed or risk rules require higher level authentication. Paired with our Connect Series, BlueVerse software creates a rich, immersive video connection between a customer and a banker.
Full Service Banking Solutions
Combine our suite of product offerings to provide a true Full-Service Banking solution for your customers.
BlueVerse Teller
Our customizable, interoperable software suite that improves banking and retail experiences by ensuring that our customers can seamlessly connect physical and digital experiences to deliver on their end customers unique needs.
Connect Series
Multi-channel offering that provides bankers the tools to deliver the entire financial sales process remotely, including presenting product information, collecting customer documents and identification, sharing and co-filling out applications, gathering signatures, and closing deals. Bankers can be in a video call center, in branches and available in their idle time, or remote at home.
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Consumer Experiences
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Related Insights
Check out some of our relevant blogs, news, and industry articles.
Hyosung TNS Appoints Bryan Choi as CEO
IRVING, Texas—Hyosung TNS Inc., the parent company of Hyosung Americas and a global industry leader in financial technology innovation, proudly announces the appointment of Bryan Choi as CEO, effective July 19th. Bryan Choi, 61, brings a wealth of global experience and a strong technology background to Hyosung TNS. A graduate of Seoul National University with […]
Hyosung’s TangoCafe Earns Honorable Mention at the Viddy Awards
May 2024 – We are thrilled to announce that our video of the TangoCafe in action, featured at the recent NAMA show, has received an Honorable Mention at the esteemed Viddy Awards, presented by the Association of Marketing and Communication Professionals (AMCP). The Viddy Awards have been a cornerstone in recognizing excellence in video production […]
Our Evolving Payment Ecosystem
Bill Budde is the Vice President of FI Strategy for Hyosung. In this role, he helps banks and credit unions make decisions about branch transformation technology and unlock the value of those investments. Prior to joining Hyosung, Bill worked at JPMorgan Chase in both the Retail Banking and Merchant Processing business units, developing and implementing […]